{"id":59284,"date":"2023-06-30T12:14:29","date_gmt":"2023-06-30T10:14:29","guid":{"rendered":"https:\/\/tecnolawyer.com\/fin-de-las-llamadas-comerciales-no-deseadas\/"},"modified":"2023-06-30T12:51:19","modified_gmt":"2023-06-30T10:51:19","slug":"fin-de-las-llamadas-comerciales-no-deseadas","status":"publish","type":"post","link":"https:\/\/tecnolawyer.com\/es\/fin-de-las-llamadas-comerciales-no-deseadas\/","title":{"rendered":"\u00bfFin de las llamadas comerciales no deseadas?"},"content":{"rendered":"\n
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Todos<\/span> estamos<\/span> cansados<\/span> de<\/span> recibir<\/span> llamadas<\/span> no<\/span> deseadas,<\/span> muchas<\/span> a<\/span> horas<\/span> intempestivas,<\/span> ofreci\u00e9ndonos<\/span> todo<\/span> tipo<\/span> de<\/span> servicios,<\/span> ofertas<\/span> o<\/span> propuestas<\/span> de<\/span> los<\/span> m\u00e1s<\/span> diverso.<\/span> En<\/span> efecto,<\/span> a<\/span> las<\/span> ya<\/span> conocidas<\/span> llamadas<\/span> de<\/span> los<\/span> operadores<\/span> de<\/span> telefon\u00eda<\/span> que<\/span> nos<\/span> ofrecen<\/span> la<\/span> tarifa<\/span> definitiva<\/span> con<\/span> toda<\/span> clase<\/span> de<\/span> regalos<\/span> y<\/span> descuentos,<\/span> hasta<\/span> ONG's<\/span> que<\/span> reclaman<\/span> ayudas<\/span> para<\/span> sus<\/span> prop\u00f3sitos,<\/span> pasando<\/span> por<\/span> todo<\/span> tipo<\/span> de<\/span> empresas<\/span> haciendo<\/span> una<\/span> acci\u00f3n<\/span> comercial<\/span> desagradable<\/span> para<\/span> todos,<\/span> con<\/span> una<\/span> m\u00e1s<\/span> que<\/span> discutida<\/span> rentabilidad.<\/span> Y<\/span> ahora,<\/span> en<\/span> campa\u00f1a,<\/span> tambi\u00e9n<\/span> si<\/span> a\u00f1aden<\/span> los<\/span> partidos<\/span> pol\u00edticos<\/span> de<\/span> forma<\/span> m\u00e1s<\/span> o<\/span> menos<\/span> disfrazada.<\/span><\/em><\/div>\r\n
\u00a0<\/div>\r\n
Pues<\/span> bien,<\/span> parece<\/span> que<\/span> esta<\/span> pr\u00e1ctica<\/span> comercial<\/span> puede<\/span> estar<\/span> en<\/span> camino<\/span> de<\/span> desaparecer.<\/span> En<\/span> efecto,<\/span> el<\/span> pasado<\/span> 30<\/span> de<\/span> junio<\/span> de<\/span> 2022<\/span> entr\u00f3<\/span> en<\/span> vigor<\/span> la<\/span> Ley<\/span> 11\/2022<\/span> General<\/span> de<\/span> Telecomunicaciones,<\/span> excepto<\/span> el<\/span> art\u00edculo<\/span> 66.1.b)<\/span> por<\/span> el<\/span> que<\/span> se<\/span> estableci\u00f3<\/span> una<\/span> moratoria<\/span> de<\/span> un<\/span> a\u00f1o<\/span> para<\/span> su<\/span> entrada<\/span> en<\/span> vigor.<\/span> Y<\/span> el<\/span> a\u00f1o<\/span> se<\/span> cumpli\u00f3<\/span> ayer.<\/span> Y<\/span> la<\/span> AEPD<\/span> ha<\/span> publicado<\/span> una<\/span> Circular<\/span> que<\/span> lo<\/span> explica.<\/span><\/div>\r\n

Consentimiento<\/span><\/h2>\r\n
El<\/span> art\u00edculo<\/span> se<\/span> refiere,<\/span> precisamente,<\/span> al<\/span> derecho<\/span> de<\/span> no<\/span> recibir<\/span> llamadas<\/span> comerciales<\/span> no<\/span> deseadas.<\/span> A<\/span> partir<\/span> de<\/span> ahora,<\/span> los<\/span> usuarios<\/span> tendremos<\/span> derecho<\/span> s<\/span> no<\/span> recibir<\/span> este<\/span> tipo<\/span> de<\/span> llamadas,<\/span> salvo<\/span> que<\/span> exista<\/span> consentimiento<\/span> por<\/span> nuestra<\/span> parte<\/span> o<\/span> que<\/span> la<\/span> comunicaci\u00f3n<\/span> se<\/span> pueda<\/span> amparar<\/span> en<\/span> otra<\/span> base<\/span> de<\/span> legitimaci\u00f3n<\/span> del<\/span> art\u00edculo<\/span> 6.1<\/span> del<\/span> Reglamento<\/span> (UE)<\/span> 2016\/679,<\/span> es<\/span> decir,<\/span> el<\/span> RGPD.<\/span><\/div>\r\n
\u00a0<\/div>\r\n
Y<\/span> como<\/span> es<\/span> natural<\/span> este<\/span> consentimiento<\/span> ah<\/span> de<\/span> cumplir<\/span> todas<\/span> las<\/span> exigencias<\/span> que<\/span> recoge<\/span> el<\/span> Reglamento.<\/span><\/div>\r\n
\u00a0<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n
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Inter\u00e9s<\/span> leg\u00edtimo<\/span><\/h2>\r\n
El<\/span> caso<\/span> m\u00e1s<\/span> frecuente<\/span> de<\/span> utilizaci\u00f3n<\/span> de<\/span> esta<\/span> base<\/span> de<\/span> legitimaci\u00f3n<\/span> por<\/span> la<\/span> empresa,<\/span> es<\/span> que<\/span> haya<\/span> una<\/span> relaci\u00f3n<\/span> contractual<\/span> previa,<\/span> si<\/span> el<\/span> responsable<\/span> obtuvo<\/span> los<\/span> datos<\/span> de<\/span> forma<\/span> l\u00edcita<\/span> y<\/span> los<\/span> utiliza<\/span> por<\/span> comunicaciones<\/span> comerciales<\/span> referentes<\/span> a<\/span> productos<\/span> o<\/span> servicios<\/span> de<\/span> su<\/span> empresa<\/span> que<\/span> sean<\/span> similares<\/span> a<\/span> los<\/span> que<\/span> inicialmente<\/span> fueron<\/span> objeto<\/span> de<\/span> contrataci\u00f3n<\/span> por<\/span> parte<\/span> del<\/span> cliente.<\/span><\/div>\r\n

Medidas<\/span> previas<\/span><\/h2>\r\n
Ser\u00e1<\/span> necesario<\/span> que<\/span> las<\/span> empresas<\/span> consulten<\/span> previamente<\/span> los<\/span> sistemas<\/span> de<\/span> exclusi\u00f3n<\/span> publicitaria,<\/span> conforme<\/span> al<\/span> art\u00edculo<\/span> 23<\/span> de<\/span> la<\/span> LOPDGDD.<\/span> El<\/span> m\u00e1s<\/span> conocido<\/span> es<\/span> la<\/span> inscripci\u00f3n<\/span> en<\/span> el<\/span> Servicio<\/span> Lista<\/span> Robinson.<\/span> Es<\/span> gratuito<\/span> y<\/span> muy<\/span> sencillo<\/span> de<\/span> usar.<\/span> La<\/span> AEPD<\/span> ofrece<\/span> en<\/span> su<\/span> web<\/span> varias<\/span> maneras<\/span> de<\/span> restringir<\/span> la<\/span> publicidad<\/span> no<\/span> deseada.<\/span><\/div>\r\n
\u00a0<\/div>\r\n
Las<\/span> empresas<\/span> tambi\u00e9n<\/span> deber\u00e1n<\/span> adoptar<\/span> garant\u00edas<\/span> adicionales<\/span> como<\/span> son<\/span> la<\/span> informaci\u00f3n<\/span> sobre<\/span> la<\/span> identidad<\/span> del<\/span> empresario,<\/span> indicar<\/span> la<\/span> finalidad<\/span> comercial<\/span> de<\/span> la<\/span> llamada<\/span> e<\/span> informar<\/span> sobre<\/span> la<\/span> posibilidad<\/span> de<\/span> revocar<\/span> el<\/span> consentimiento<\/span> o<\/span> ejercer<\/span> el<\/span> derecho<\/span> de<\/span> oposici\u00f3n<\/span> a<\/span> recibir<\/span> llamadas.<\/span><\/div>\r\n
\u00a0<\/div>\r\n
Las<\/span> llamadas<\/span> deber\u00e1n<\/span> grabarse<\/span> para<\/span> demostrar<\/span> el<\/span> cumplimiento<\/span> de<\/span> la<\/span> normativa<\/span> sobre<\/span> protecci\u00f3n<\/span> de<\/span> datos.<\/span><\/div>\r\n

Las<\/span> sanciones<\/span><\/h2>\r\n
El<\/span> encargado<\/span> de<\/span> hacer<\/span> cumplir<\/span> la<\/span> norma<\/span> es<\/span> la<\/span> AEPD<\/span> que<\/span> podr\u00e1<\/span> imponer<\/span> sanciones<\/span> hasta<\/span> 100.000\u20ac<\/span> por<\/span> las<\/span> faltas<\/span> leves,<\/span> y<\/span> de<\/span> hasta<\/span> 20M\u20ac<\/span> en<\/span> los<\/span> casos<\/span> de<\/span> infracciones<\/span> muy<\/span> graves.<\/span> Conclusiones<\/span> Quiz\u00e1s<\/span> estemos<\/span> muy<\/span> cerca<\/span> de<\/span> resolver<\/span> una<\/span> situaci\u00f3n<\/span> muy<\/span> injusta<\/span> para<\/span> los<\/span> usuarios<\/span> y<\/span> que<\/span> hace<\/span> masas<\/span> a\u00f1os<\/span> que<\/span> dura.<\/span> El<\/span> abuso<\/span> y<\/span> la<\/span> impunidad<\/span> de<\/span> que<\/span> han<\/span> hecho<\/span> gala<\/span> muchas<\/span> empresas,<\/span> tecnol\u00f3gicas,<\/span> seguros,<\/span> bancarios,<\/span> etc,<\/span> hab\u00eda<\/span> llegado<\/span> a<\/span> un<\/span> punto<\/span> de<\/span> hacerse,<\/span> muchas<\/span> veces,<\/span> insoportable.<\/span> Seguiremos<\/span> de<\/span> cerca<\/span> la<\/span> evoluci\u00f3n<\/span> de<\/span> la aplicaci\u00f3n<\/span> de<\/span> la<\/span> norma<\/span> y,<\/span> en<\/span> especial,<\/span> en<\/span> cuanto<\/span> a<\/span> las<\/span> sanciones.<\/span><\/div>\r\n
\u00a0<\/div>\r\n
Desde<\/span> hoy,<\/span> la<\/span> vida<\/span> es<\/span> un<\/span> poco<\/span> m\u00e1s<\/span> f\u00e1cil<\/span> para<\/span> los<\/span> usuarios.<\/span> \u00a1Recordad,<\/span> cuid\u00e9monos!<\/span><\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Todos estamos cansados de recibir llamadas no deseadas, muchas a horas intempestivas, ofreci\u00e9ndonos todo tipo de servicios, ofertas o propuestas ... Leer m\u00e1s<\/a><\/p>\n","protected":false},"author":7,"featured_media":59287,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"generate_page_header":"","footnotes":""},"categories":[262,265,252,187],"tags":[],"class_list":["post-59284","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-derecho-digital-es","category-derechos-y-libertades-digitales-de-las-personas-es","category-privacidad-proteccion_datos-es","category-sin-categorizar","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-50"],"_links":{"self":[{"href":"https:\/\/tecnolawyer.com\/es\/wp-json\/wp\/v2\/posts\/59284","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tecnolawyer.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tecnolawyer.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tecnolawyer.com\/es\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/tecnolawyer.com\/es\/wp-json\/wp\/v2\/comments?post=59284"}],"version-history":[{"count":0,"href":"https:\/\/tecnolawyer.com\/es\/wp-json\/wp\/v2\/posts\/59284\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tecnolawyer.com\/es\/wp-json\/wp\/v2\/media\/59287"}],"wp:attachment":[{"href":"https:\/\/tecnolawyer.com\/es\/wp-json\/wp\/v2\/media?parent=59284"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tecnolawyer.com\/es\/wp-json\/wp\/v2\/categories?post=59284"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tecnolawyer.com\/es\/wp-json\/wp\/v2\/tags?post=59284"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}